Frequently Asked Questions
Everything you need to know about your Just Cavalli timepiece.
Are Just Cavalli watches water-resistant?
Most Just Cavalli watches offer water resistance up to 3 ATM or 5 ATM. While they can handle light splashes, we recommend avoiding swimming or showering with your timepiece to preserve the integrity of the seals and leather straps.
Do you offer a warranty on your timepieces?
Yes, every Just Cavalli watch comes with a 2-year international manufacturer's warranty that covers defects in materials and craftsmanship. This excludes wear and tear, batteries, and damage from misuse.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3 to 7 business days depending on your location, while express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging with the protective films intact. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I ensure my watch is authentic?
Every watch purchased through our official store comes with a certificate of authenticity and a unique serial number engraved on the case back, ensuring you receive a genuine Roberto Cavalli design.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.